Terms of service

Terms of Service

Welcome to Flor de Luna. By accessing our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian. We reserve the right to modify these terms at any time without prior notice.

2. Products and Pricing

All products listed on our website are subject to availability. Prices and descriptions are subject to change without notice. We reserve the right to refuse service or cancel orders at our discretion.

3. Orders and Payments

  • Payments must be made in full before orders are processed and shipped.

  • We accept major credit cards and other payment methods as listed at checkout.

  • In case of payment disputes, we reserve the right to cancel or hold an order.

4. Shipping and Delivery

  • Shipping times vary depending on location and selected shipping method.

  • We are not responsible for delays due to carrier issues or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details.

5. Returns and Refunds

Our return and exchange policies are detailed in our Return & Exchange Policy page. Please review it before initiating a return.

6. Intellectual Property

All content, including images, logos, and text on this website, is the property of Flor de Luna and may not be used without our consent.

7. Limitation of Liability

Flor de Luna is not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

8. Contact Information

For any inquiries regarding these Terms of Service, please contact our support team.

By continuing to use our website, you agree to these terms. Thank you for shopping with Flor de Luna!